The Zimbabwe Electricity Transmission and Distribution Company ZETDC has introduced a lower-priced tariff band In order to better improve the customer experience, with the new wilt’ band being a positive response to customer requests for lower-priced Units beneath the premium band effective 12th June 2020.

The Domestic Stepped Tariffs with the new band are as follows:

Consumption Band Cost (Price) Per Band
(i) 0-50 kWh $26 (@52c/kWh)
(ii) 51-200 kWh $172 ($1.14/kWh)
(iii) 201-300 kWh $312 (@3.12/kWh) (new tariff band)
(iv)From 301 kWh (@$4.88/kWh)

The Tariffs above include 6% Rural Electrification Levy

In every calendar month, customers are allocated 50 units at a lifeline wilt rate of $0.52 costing $26. including levies. The next 150 kWh (51 to 200 kWh) in the same calendar month being charged at $1.14 cog 5172, including levies.

The new tariff band consisting of 100 kWh, which stretches from 201 to 300 kWh, will, therefore, cost $312.00, including levies. Any additional purchase in excess of 300 kWh within the same calendar month will still be charged at a rate of $4.88/kWh, including levies.

In addition. the customer perception that power Is cheaper at the beginning of the month Is NOT CORRECT and was leading to very high transaction vol. units at the beginning of each month, resulting In the significant slowing down of the vending system.

The 300 Units are enjoyed once a month when customers make the first Token purchase or units on ANY DAY during any calendar month, therefore it is NOT TRUE that electricity is cheaper when purchases are done within the first five days of the month.

In response to the high month-end demand for prepaid tokens by customers. the power utility is in the process of upgrading the Electricity Token Vending system to ensure that it operates efficiently.

ZETDC introduced the domestic stepped tariff in August 2019 to encourage consumers to use electricity efficiently and to make power affordable to low consumption households, The stepped tat-IIIhas different prices for various consumption bands. Higher consumption attracts a higher tariff and customers are thus advised to buy electricity that is sufficient for their monthly needs.

In order to assist customers. prepayment vouchers indicate how the units purchased are charged and the bands to which they belong. in compliance with the provisions as set by the Regulator.

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