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Microsoft & CrowdStrike Outages Hit Global Services

Major banks, media and airlines affected by major IT outage related to problem at cybersecurity firm Crowdstrike

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Microsoft & CrowdStrike Outages Hit Global Services

  •  Major banks, media and airlines affected by major IT outage
  •  Significant disruption to some Microsoft services
  •  911 services disrupted in several US states
  • Services at London Stock Exchange disrupted
  • Sky News is off air
  • Reports the issue relates to problem at global cybersecurity firm Crowdstrike

Major airlines, banks, and supermarkets are experiencing widespread disruptions linked to an IT outage after Microsoft reported problems with its online services.

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American Airlines, Delta Airlines, and United Airlines are among the airlines that have issued ground stops for their aircraft due to communication issues, Reuters reported.

The London Stock Exchange Group's Workspace news and data platform was impacted too, affecting user access worldwide.

An investment analyst at AJ Bell, Dan Coatsworth said:

The world grinding to a halt because of a global IT meltdown shows the dark side to technology and that relying on computers doesn't always make life easier.

Microsoft acknowledged the issue in an X update on Friday morning, writing:

Our services are still seeing continuous improvements while we continue to take mitigation actions.

Microsoft did not immediately respond to a request for comment from BI sent outside regular business hours.

Microsoft & CrowdStrike Outages Hit Global Services

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Delhi Airport in India said it was impacted. A passenger at the Rajiv Gandhi International Airport wrote on X that he had been issued a hand-written boarding pass.

Edinburgh Airport in the UK and Berlin Airport in Germany also warned of delays.

Many of the affected Windows devices displayed an error message — colloquially called the “Blue Screen of Death” — that locks users out of their computers.

An update released by cybersecurity firm CrowdStrike is believed to have caused the issue. It's unclear if the outage is directly related to Microsoft's systems.

CrowdStrike wrote in a message:

CrowdStrike is aware of reports of crashes on Windows hosts related to the Falcon Sensor.

The Falcon is one of the company's landmark cybersecurity products.

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Omer Grossman, the chief information officer at cybersecurity company CyberArk said the glitch came from a software update for CrowdStrike's endpoint detection product.

A malfunction in this can, as we are seeing in the current incident, cause the operating system to crash.

Bryan

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