Bleak Christmas As ZINWA Raises Tariffs

The Zimbabwe National Water Authority (ZINWA) has increased water tariffs for both domestic and commercial consumers with effect from 1 December 2022.

In a statement, ZINWA said it raised tariffs in response to the recent rise in the cost of key water provision inputs such as fuel, electricity, and water treatment chemicals. It said:

The ZINWA would like to advise its valued clients and stakeholders that it has, with effect from December 1, 2022, revised tariffs for both raw and treated water.

The tariff review is in response to the recent rise in the cost of key water provision inputs such as fuel, electricity, water treatment chemicals, and spares as well as the need for ZINWA to sustainably deliver service. For treated water, the new tariff applies to clients on both the prepaid and postpaid metering systems.

Since water is billed in arrears, clients on the postpaid system should expect the new tariff on their December bills, which will be out in January 2023 while on the prepaid system, the tariffs take immediate effect.