Fullard Gwasira ZESA spokesman has announced that the prepaid vending system is currently down on his twitter account.
Zetdc would like to advise its valued customers countrywide that it is experiencing system challenges with its prepaid vending system. We thank you for bearing with us during this inconveniencing but temporary situation & we regret the inconveniences being caused.
In the meantime, customers can revert to our banking halls countrywide to purchase electricity tokens whilst the situation is being addressed. Customers will be advised on the progress of the full-service restoration.
There is no mention when the system will be back up again.
In the meantime “customers can also buy electricity on the ZESA self-service portal which is still functional,” said Mr Gwasira.
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